Rental returns are EASY!
If you need to keep your rental books and wish to purchase them, contact us, and we will process your rental book 'buyout' for you!
Email: Bookstore@cwc.edu - Phone: (307) 855-2201 - Or use the instant chat feature on our site!
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Option 1:
- RETURN YOUR RENTALS TO THE BOOKSTORE DURING BUSINESS HOURS.
Bookstore Hours: Monday - Thursday: 10:00am - 4:00pm Fridays: 10:00am - 2:00pm
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Option 2:
- WE HAVE A 24/7 DROP BOX LOCATED OUTSIDE OF THE DOORS TO THE STUDENT CENTER
This is a contact free way for students to return their books to a secure location. Bundle your loose leaf books with a rubber band or Ziploc bag. Make sure your name is clearly visible on the back of each book. If it is not, please write it inside the front cover. Please make sure a first and last name is clearly visible!
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Option 3:
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SHIP THEM BACK TO US - THIS OPTION REQUIRES PACKING MATERIALS AND ACCESS TO DROP OFF OR PICK-UP BY USPS, FEDEX, OR UPS
**The CWC Bookstore is not responsible for rental books that are lost or damaged in transit to the bookstore. The customer will be held liable for the buyout cost of lost or damaged rentals due to shipping issues.**
Follow the Steps Below:
- On the back of all of our rental books, there is a sticker with the due date.
- If you are unsure of the rentals you have out, send an email to cwcbookstore@textbookbrokers.com with your student ID number and full name, and we will email you back with the books you rented.
- Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
- Make sure to include as much information as possible so that we know who's return it is. Below is the information we can use to process your return:
- Student ID Number (required)
- Name (required)
- Order number
- Address
- Email Address
- Phone Number
- We suggest that you ship your rental returns back to us through your local post office using USPS Priority mail. This is the best option, as it includes $100 insurance on your package and tracking information. If your books value at more than $100, you may want to consider adding more insurance to your package. *We are not responsible for items that are lost or stolen during transit.* (Click the USPS icon below to create a label online)
- You can also ship your rentals back using FedEx or UPS. (Click icons below to create a label online)
- LOCATE YOUR RENTALS:
- BOX THEM UP
- CREATE A LABEL
Please mail them to the below address:
CWC Bookstore 2660 Peck Ave Riverton, WY 82501
Make sure to have your package in the mail no later than the due date and enter your tracking number in the Rental Return Check-in Form!
SEND US YOUR TRACKING INFORMATION
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Click icons to create a shipping label:
*Please see terms and conditions
If you have any other questions please don't hesitate to contact us!
Phone: (307) 855-2201
Email: Bookstore@cwc.edu
***Failure to return the rented materials by the rental return date printed on your receipt will result in the credit card on file to be charged a $10.00 late fee per book and the full retail price of the rented materials, minus the amount paid for the initial rental. The Bookstore’s refund policy applies for all rental materials.*
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